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Our Privacy Policy explains how we collect, use and protect information in relation to LOUIS XIII website, digital services and e-commerce platform (collectively, the “Services”). This Privacy Policy applies to all visitors and users who access the Services.
This website is operated by E. Rémy Martin & C °, 20 Rue of the Société Vinicole CS 40210, 16111 Cognac Cedex, France.
E. REMY MARTIN & C° operates in its capacity of Data Controller for the purposes of applicable data protection laws and regulations, including the Regulation (EU) 2016/679 dated 27 April 2016 on the protection of natural persons regarding the processing of Personal Data (“GDPR”). For the purposes of this Privacy Policy, E. REMY MARTIN & C° is designated by its trademark LOUIS XIII.
Depending on the Services provided by the website and used by you, on your choices and configuration of your terminal (with respect in particular to cookies), personal data concerning you (your “Personal Data”) collected and processed by LOUIS XIII mainly includes:
To the extent permitted by applicable law, we may combine the information collected. The Personal Data that is mandatory for LOUIS XIII to fulfil the purposes that are described below is marked with an asterisk on the various pages of the website. Should you not fill in these mandatory fields, LOUIS XIII may not be able to take care of your demands and/or to provide you the requested services. Other Personal Data is purely optional and allows us to know you better and to improve our communications and services accordingly.
We collect and process your Personal Data with your consent and/or as necessary to perform a contract (e.g. to provide products ordered), meet our legal obligations, or fulfil our legitimate interests (notably for marketing purposes, to prevent fraud or to protect the security of our IT systems).
We use and process Personal Data about you for purposes described below:
We will not process your Personal Data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you or collect any Personal Data that is not required for the mentioned purposes. For any new purpose of processing we will ask your separate consent. To the extent necessary, we take all reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current. We also undertake to collect only the categories of Personal Data that are strictly required for the purposes mentioned above.
In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification or erasure of your Personal Data, or restriction of processing, and to object to said processing, as well as the right to data portability to the extent applicable, subject to any overriding legitimate grounds that LOUIS XIII might invoke to retain your Personal Data.
You may request at any time that we stop sending you information about our offers, news and events by using the opt-out link inserted in each e-mail that we send you.
If applicable, you may also give us specific instructions regarding your Personal Data after your death.
Moreover, you have the right to lodge a complaint with your local data protection authority about any of our activities that you deem are not compliant with the GDPR.
You can exercise your rights by using your account settings or by simply writing us at the following address: privacy@remy-cointreau.com. Please keep in mind that in case of a vague request we may engage a discussion to better understand the motivation for the request and require you to prove your identity (for example, by requesting an ID). This is made to ensure that no right of third parties are violated by your request.
LOUIS XIII does not sell, rent or lease your Personal Data to others. Furthermore, LOUIS XIII does not share your Personal Data to others except as described in this Privacy Policy. These Recipients are the following:
i. Remy Cointreau Group Affiliates, which may be based outside the Economic European Area for progression and fulfilment of local market user enquiries;
ii. our service providers, such as providers of delivery, IT and customer services;
iii. to third parties, in case of a change of control, if we sell or otherwise transfer part or the whole of LOUIS XIII or our assets to another company (e.g., in the course of a transaction like a merger, acquisition or liquidation);
iv. to law enforcement agencies, public authorities or other organisations if legally required to do so.
LOUIS XIII, its Affiliates, or service providers may transfer information that we collect about you, across borders. If you are located in the European Union, please note that we may transfer your Personal Data to a country that does not have the same data protection laws as your jurisdiction.
Most internal and external Recipients are located in the United Kingdom, France or in an Economic European Area (EEA) Member State. However, certain Personal Data are transferred to or made accessible to Affiliates and third-party companies located in a country outside the EEA which does not ensure a level of protection equivalent to that in force in the EEA. In this case, any transfer of your Personal Data outside the EEA shall only take place subject to appropriate safeguards being in place, such as standard contractual clauses and other legal safeguards. If you wish to obtain a copy of these safeguards, you can contact us by sending a request at the following address: privacy@remy-cointreau.com.
We use reasonable and appropriate information security safeguards to help keep the information collected through the Services secure and take reasonable steps to verify your identity before granting you access to your account. Among others, we utilize the following security measures:
We will retain your Personal Data as long as your account is active or needed to provide you services, and only for as long as necessary in relation with purposes of processing identified in this Privacy Policy. Information we receive about you may be retained for an extended period of time when it is the subject of a legal obligation, an investigation or otherwise to prevent harm.
LOUIS XIII website is not directed to users under the legal age of drinking. If you are younger than this legal age, depending of your country, you may not use our Services. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
If you have any questions about this Privacy Policy and if you wish to exercise your rights, please contact our Data Protection Officer through the email privacy@remy-cointreau.com or to our mailing address:
Remy Cointreau DPO 21 Boulevard Haussmann 75009 – Paris – France Phone: +33 (0) 1 44 13 44 13
LOUIS XIII may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances.
