FAQ

To view the complete list of our authorized retailers, please visit our Store Locator and apply the "Boutique" filter.

Discover our partner tasting venues by visiting our Store Locator and selecting the "Bar / Restaurant / Hotel" or "Iconic Venue" filter.

Our formats are primarily distinguished by the type of bottle and its volume, such as THE DROP (10ml), La Miniature (50ml), the Classic Decanter (700ml), or larger formats like the Jeroboam (3L) and Mathusalem (6L).

If you wish to acquire a LOUIS XIII product, please click directly on "Contact the Concierge" to be contacted by a member of our team.

Personalization services are available internationally for selected LOUIS XIII formats through our Conciergerie service. Please contact our Conciergerie for more details.

To cancel or modify a visit, please contact visites.remymartin@remy-cointreau.com.

During your visit to the Estate, you can discover Remy Martin's boutique featuring the collection of LOUIS XIII cognacs.

To book a unique visit or experience, please select your desired experience and visit within our website. To make a reservation, simply click on the 'Reservation Request' button. This will automatically open a pre-filled email to be contacted by our Hospitality team.

There are no age restrictions for visiting our facilities or experiences. Tastings are reserved for participants aged 18 and over. For those who do not wish to consume alcohol, an alternative will be offered.

LOUIS XIII Society membership is personal and non-transferable. The benefits and privileges are exclusively reserved for the registered member.

You can register your decanter directly on The LOUIS XIII Society website by providing your unique decanter number. You will find this unique code number on the first page of the leaflet, on your decanter and on its stopper.

Members of LOUIS XIII Society enjoy a range of exclusive benefits, including priority access to limited editions, invitations to private events and tastings, personalized services, and curated content that delves into the heritage and savoir-faire of LOUIS XIII.

If you lose your registered decanter's stopper, please contact our Conciergerie service team. They will be able to assist you with the necessary steps to address this situation and ensure the continued authenticity and benefits associated with your registered decanter.

LOUIS XIII Society is an exclusive club for LOUIS XIII connoisseurs and enthusiasts. Members gain privileged access to unique experiences, personalized services, and a deeper connection to the world of LOUIS XIII. You can learn more and apply for membership through the dedicated section on our website.

For any inquiries or assistance, you may contact the LOUIS XIII Concierge Service directly via conciergerie@louis-xiii.com or by completing the "Contact LOUIS XIII" form at the bottom of our website. Our dedicated team remains at your full disposal to assist you.

If you encounter any technical difficulties while using the LOUIS XIII Society platform, please contact the LOUIS XIII Concierge service directly via conciergerie@louis-xiii.com or by completing the "Contact LOUIS XIII" form at the bottom of our website. Kindly provide a detailed description of the issue, including any error messages or steps to reproduce it, so our team can assist you as effectively as possible.